Shipping Policy

At King Finders, we are committed to delivering your wood wall art safely, quickly, and efficiently. This Shipping Policy outlines everything you need to know about how we process, handle, and ship orders across the United States.

Shipping Coverage

We currently ship to all destinations within the United States. International shipping is not available at this time.

Order Processing Time

All orders are processed and shipped from our facility within 1–2 business days (Monday to Friday), excluding holidays.

  • Order Cut-Off Time: 5:00 PM Eastern Standard Time (GMT-05:00)

  • Orders placed before this time are processed the same business day

  • Orders placed after 5:00 PM EST will be processed the next business day

Estimated Delivery Time

After your order is processed, delivery typically takes 3–5 business days depending on your location.

  • Handling Time: 1–2 business days

  • Transit Time: 3–5 business days

  • Total Estimated Delivery Time: 4–7 business days

Please note that these timeframes are estimates and may vary slightly due to external factors such as carrier delays or regional disruptions.

Shipping Cost

We offer free standard shipping on all orders across the United States—no minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery through the carrier’s website.

If you do not receive a tracking number within 2 business days, please contact our customer support team at [email protected].

Delivery Partners

We work with reputable shipping carriers to ensure that your wooden wall art arrives on time and in perfect condition. Carrier selection may vary based on destination and availability.

Delayed or Lost Packages

While we strive to meet all delivery timelines, there may be occasions when delays occur due to unforeseen circumstances such as weather, logistics issues, or peak season volume. If your package is significantly delayed or appears to be lost, please reach out to us immediately.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. King Finders is not responsible for delays or losses caused by incorrect or incomplete shipping information provided at checkout.

Damaged or Missing Items

If your package arrives damaged or with missing items, notify us within 48 hours of delivery. Send clear photos and a description of the issue to [email protected], and we will resolve the issue promptly with a replacement or refund.

Questions?

If you have any questions about our shipping policy or need assistance with your order, don’t hesitate to contact us:

  • Email: [email protected]

  • Phone: +1 (737) 225-8879

  • Office Address: 2015 Creekside Park Dr, Houston, TX 77089, USA

King Finders is dedicated to delivering beautifully crafted wooden wall art with efficiency and care. Thank you for trusting us to decorate your space.