FAQs

Welcome to the King Finders FAQ page. Below you’ll find answers to the most common questions about our metal wall art, ordering process, shipping, returns, and more. If you need further assistance, feel free to contact us directly.

1. What products does King Finders offer?

We specialize in high-quality, handcrafted metal wall art designed to elevate your interior decor. Each piece is made with durability, style, and uniqueness in mind.

2. When was King Finders established?

King Finders was founded on April 12, 2020, with a mission to provide exceptional wall decor that adds character and personality to any space.

3. Where can I purchase King Finders products?

You can browse and purchase our entire collection exclusively on our official website: https://kingfinders.com.

4. What is your order cut-off time?

Orders placed before 5:00 PM Eastern Standard Time (GMT-05:00), Monday through Friday, are processed on the same day or next business day.

5. How long does it take to receive my order?

  • Handling Time: 1–2 business days (Mon–Fri)

  • Transit Time: 3–6 business days (Mon–Fri)

  • Total Delivery Time: Typically 4–8 business days depending on your location

  • Shipping Cost: Free for all orders

6. What payment methods do you accept?

We accept the following secure payment methods:

  • Visa

  • MasterCard

  • American Express

  • PayPal

  • Discover

  • JCB

  • Diners Club

All payment options are available at checkout.

7. Do you offer free shipping?

Yes, all orders from King Finders come with free standard shipping within the United States.

8. Can I return or exchange a product?

Absolutely. We accept returns and exchanges within 30 days of delivery. Products must be in new condition.

  • Return Method: By mail

  • Restocking Fees: None

  • Refund Processing Time: Within 5 business days after we receive your return

  • Return Eligibility: Applies to both defective and non-defective items

To initiate a return or exchange, please contact our support team at [email protected].

9. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us immediately at [email protected] or call +1 (737) 225-8879. We will arrange a replacement or refund at no additional cost to you.

10. How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking information. You can also log in to your account on our website to view your order status.

11. Do you ship internationally?

Currently, King Finders ships within the United States only. Please check back soon as we expand our shipping destinations.

12. How can I contact King Finders?

If you have any questions, our support team is here to help.

  • Email: [email protected]

  • Phone: +1 (737) 225-8879

  • Office Address: 2015 Creekside Park Dr, Houston, TX 77089, USA

  • Support Hours: Monday – Friday

Still have questions?
Reach out to our friendly customer service team, and we’ll be happy to assist you.